Terms & Conditions

Acceptance of Terms

By accessing and using the Solar Sam website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.

Services Overview

Solar Sam, LLC provides the following services throughout the Midwest region:

• Solar panel installation and maintenance
• Residential and commercial roofing services
• Site services including vegetation control and road grading
• EV charging station installation
• Solar panel detach and reset services
• Commercial O&M contracts

Quote and Service Agreements

All quotes provided are estimates based on the information available at the time. Final pricing may vary based on site conditions, material costs, and project scope changes. A formal service agreement will be provided before work commences.

Customers must review and sign a service agreement before work begins. This agreement will detail the scope of work, pricing, payment terms, and project timeline.

Payment Terms

Payment terms will be specified in your service agreement. Typical payment structures include:

• Deposit required to schedule work
• Progress payments for larger projects
• Final payment upon completion and inspection
• Accepted payment methods: check, credit card, bank transfer

Warranties and Guarantees

Solar Sam provides the following warranties:

• Workmanship warranty on all installations
• Manufacturer warranties on equipment and materials
• 25-year performance guarantee on solar installations
• Specific warranty terms outlined in service agreements

Liability and Insurance

Solar Sam maintains comprehensive liability insurance and workers' compensation coverage. We are not liable for damage to property resulting from acts of God, extreme weather, or conditions beyond our reasonable control. Specific liability limitations will be detailed in your service agreement.

Cancellation Policy

Cancellation terms:

• 24-hour notice required for service appointment cancellations
• Project cancellations subject to fees for work completed and materials ordered
• Refund policy detailed in individual service agreements

Service Area

Solar Sam services the entire Midwest region, with our primary office located in Columbia, Missouri. Service availability and scheduling may vary by location. Contact us to confirm service availability in your area.

Intellectual Property

All content on the Solar Sam website, including text, graphics, logos, and images, is the property of Solar Sam, LLC and protected by copyright laws. Unauthorized use is prohibited.

Dispute Resolution

Any disputes arising from our services will be resolved through good-faith negotiation. If resolution cannot be reached, disputes will be subject to binding arbitration in the state of Missouri.

Contact Information

For questions about these Terms & Conditions, please contact: