Privacy & Cookie Policy
Effective Date: 2025
At Solar Sam, we are committed to protecting your privacy and ensuring transparency in how we collect and use your information. This Privacy & Cookie Policy explains what data we collect, how we use it, and how cookies function on our website.
1. Who We Are
Solar Sam provides solar-related services including operations & maintenance (O&M), vegetation control, solar panel cleaning, roofing with solar detach/reset, battery support, and subcontractor partnerships.
Our website address is: https://www.solarsam.com
2. What Information We Collect
When you visit our website or interact with our forms, we may collect:
A. Personal Information
- Name, email, phone number, address
- Project or system details
- Uploaded files (photos, documents)
B. Technical Information
- IP address
- Browser type
- Device type
- Referral source
- Pages visited
- Time spent on pages
This data may be collected through Google Analytics and other tools to improve site performance and user experience.
3. How We Use Your Information
We use your information to:
- Respond to service inquiries or support tickets
- Schedule services or consultations
- Manage customer accounts or partner applications
- Send follow-up communications (e.g. confirmations, updates)
- Analyze and improve website performance
We do not sell or share your data with third parties for marketing purposes.
4. Cookie Policy
Cookies are small data files stored on your browser when you visit our website. They help us enhance your browsing experience.
Types of Cookies We Use:
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the site.
5. How to Opt Out
You may:
- Disable cookies via your browser
- Use Google's opt-out tool for Analytics
- Contact us to request deletion or access to your personal data
6. Data Protection & Security
We use encryption (SSL), secure form submissions, and internal access controls to protect your information. While no system is 100% secure, we take reasonable precautions to safeguard your data.
7. Third-Party Links
Our site may include links to third-party services (e.g., solar monitoring portals, partner sites). We are not responsible for their content or privacy practices.
8. Contact Us
If you have any questions about this Privacy & Cookie Policy, or if you'd like to exercise your rights under applicable data laws, contact:
By using this site, you agree to the terms of this Privacy & Cookie Policy.