Pink Energy (Power Home Solar) Went Bankrupt: Service Help for Missouri Owners

If you have a solar system installed by Pink Energy, you may also know the company by its earlier name, Power Home Solar. They are the same company. Power Home Solar, LLC, doing business as Pink Energy, was based in Mooresville, North Carolina, and sold residential solar in multiple states.

What happened to Pink Energy

On October 7, 2022, Power Home Solar, LLC dba Pink Energy filed a voluntary Chapter 7 petition in the U.S. Bankruptcy Court for the Western District of North Carolina (Case No. 22-50228). Chapter 7 is a liquidation, not a reorganization. The company closed and a court-appointed trustee took over to collect and distribute its assets.

The trustee's published information sheet tells customers plainly that the bankruptcy estate "will be unable to complete or repair any customer's solar panel systems." If you are waiting for Pink Energy to come back and fix your system, that will not happen.

What about my warranty?

There are usually two kinds of warranty on a solar system:

• The installer's workmanship warranty covers the installation itself: roof penetrations, wiring and labor. Because the company was liquidated, this warranty generally has no one left to honor it. Any claim would be part of the bankruptcy case.
• Manufacturer warranties cover the equipment: panels, inverters and batteries. These come from the equipment maker, not the installer, so they may still be valid.

Many Pink Energy systems used Generac PWRcell equipment. Generac has publicly said that Pink Energy customers, or any other customers, who need help with the Generac components of their system can contact Generac at solarsupport@generac.com or 1-800-396-1281. Generac says it will pair them with an authorized warranty service provider to perform covered warranty work.

Separately, a class action over Generac SnapRS rapid-shutdown devices (In re: Generac Solar Power Systems Marketing, Sales Practices and Products Liability Litigation, MDL No. 3078) reached a settlement that includes a $15 million fund and warranty changes for eligible PWRcell owners. Check the official settlement website for eligibility and deadlines, and don't rely on secondhand summaries.

Common issues we look for

Owners of orphaned systems often find the system offline, producing far less than expected, or showing error codes they can't interpret. Because the installer is gone, nobody may have checked rooftop connections, rapid-shutdown devices or the inverter in years. An inspection is the first step.

What owners should do now

1. Gather your paperwork. Find your contract, loan or lease documents, the permit, your utility interconnection or net metering agreement, and any warranty certificates.
2. Identify your equipment. Write down the brand and model of the panels, the inverter or microinverters, and any battery. Manufacturer warranties usually belong to the product, not the installer, so they may still apply even though the installer is gone.
3. Check whether the system is actually producing. Compare recent electric bills with last year's, or look at the inverter display. A system can fail quietly for months.
4. Keep paying any loan or lease until you get advice. A financing agreement is usually separate from the installer. Call your lender or servicer before you stop paying, and talk to an attorney if you think you have a claim.
5. Contact your electric utility if anything changed. If the system was shut off or rewired, your utility may need to know before it goes back online.
6. Have the system inspected by a licensed contractor. An independent inspection tells you what works, what doesn't, and what needs repair.

How Solar Sam can help

Solar Sam is a Columbia, Missouri solar and electrical contractor serving mid-Missouri. We are not affiliated with Pink Energy (Power Home Solar), its bankruptcy estate, its lenders, or any equipment manufacturer. We do work on systems that other companies installed, including:

• System inspections. We check panels, wiring, roof attachments, inverters or microinverters, rapid-shutdown devices and the main electrical panel, then explain what we found in plain language.
• Troubleshooting and repair. Low production, error codes, tripped breakers, failed components and loose or damaged wiring.
• Monitoring reconnection. Many owners lose their monitoring when the installer that set it up disappears. We can help get your system reporting again where the equipment supports it.
• Detach and reset. If you need a new roof, we remove the array and reinstall it afterward so your roofer can do the work.
• Batteries, generators and electrical work. Backup power and general electrical service for your home.

Call (573) 819-9623 to schedule an inspection. Bring whatever paperwork you have, but don't worry if it's incomplete. We can usually identify the equipment on site.

This article is general information, not legal or financial advice. Company and utility details change, so check the linked sources and your own documents. Last reviewed October 2026.